{"id":57,"date":"2023-04-26T13:39:11","date_gmt":"2023-04-26T12:39:11","guid":{"rendered":"http:\/\/immersiveform.pl\/?post_type=services&#038;p=57"},"modified":"2024-02-04T18:59:16","modified_gmt":"2024-02-04T17:59:16","slug":"dynamics-365-remote-assist-training-and-deployment","status":"publish","type":"services","link":"https:\/\/immersiveform.com\/index.php\/services\/dynamics-365-remote-assist-training-and-deployment\/","title":{"rendered":"Dynamics 365 Remote AssistTraining and Deployment"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">What is Dynamics 365 Remote Assist?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A business application that helps firstline workers solve problems, access information and conduct inspections in real-time with remote experts globally.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What are the benefits?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Solve problems in real-time<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use video, screenshots, and mixed reality annotations to improve speed and accuracy of collaboration on repairs and other field service scenarios<\/li>\n\n\n\n<li>Collaborate with users on mobile devices without AR functionalities by sharing live video feed and providing instructions using 2D annotations on still images<\/li>\n\n\n\n<li>Provide customers an easy way to remotely assist B2B vendors and customers or B2C customers by allowing a customer or vendor to join one-time call with mixed reality capabilities<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Bring critical information into view<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Browse and view service-related documentation, independent of a video call\u2014ensuring that you have access to critical documents needed during any job\/operation<\/li>\n\n\n\n<li>Place virtual documents such as PDF or JPG directly into the real-world environment with HoloLens or share in chat on Mobile<\/li>\n\n\n\n<li>Gain visibility into operational efficiencies after the call and determine process improvements with easy access to Remote Assist call metrics across the field workforce<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Walk the site without being on location<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Share real-time view of your environment from anywhere on HoloLens, iOS or Android devices with remote collaborators to avoid travel, reduce carbon footprint and minimize risk of delays<\/li>\n\n\n\n<li>Record the call and all-important details for future reference and faster resolution with ability to connect information to a booking or work order with Dynamics 365 Field Service<\/li>\n\n\n\n<li>Capture photos of assets, record videos to build work instructions related to that asset, and view captured asset data from Remote Assist for validation, report generation, accountability and future reference<\/li>\n\n\n\n<li>Create and trigger automated workflows based on captured asset data to simplify business processes<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For more information about Dynamics 365 Remote Assist, please visit the&nbsp;<a href=\"https:\/\/dynamics.microsoft.com\/en-us\/mixed-reality\/remote-assist\/\">Microsoft&#8217;s site<\/a><\/p>\n","protected":false},"featured_media":202,"template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false},"class_list":["post-57","services","type-services","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/immersiveform.com\/index.php\/wp-json\/wp\/v2\/services\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/immersiveform.com\/index.php\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https:\/\/immersiveform.com\/index.php\/wp-json\/wp\/v2\/types\/services"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/immersiveform.com\/index.php\/wp-json\/wp\/v2\/media\/202"}],"wp:attachment":[{"href":"https:\/\/immersiveform.com\/index.php\/wp-json\/wp\/v2\/media?parent=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}